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HQN is pleased to promote positive practice in the social housing sector and this is the place where we showcase the latest case studies. If you have a project that you’d like to share with HQN members, please contact us here

Housing in practice – Midland Heart – Housing courts

06 Jul 2023

Housing in practice – Grand Union Housing Group – Damp and mould

28 Jun 2023

Housing in practice – MSV Housing – Space Manchester

04 May 2023

Housing in Practice: Out of the void

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Housing in Practice: A sense of purpose: How a garden supports independent living

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Housing in practice: Stonewater – Measuring tenant satisfaction

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<img alt='more info' data-src='/wp-content/uploads/2021/08/short-arrow.png' class='lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=='><noscript><img alt='more info' data-src='/wp-content/uploads/2021/08/short-arrow.png' class='lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=='><noscript><img alt='more info' data-src='/wp-content/uploads/2021/08/short-arrow.png' class='lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=='><noscript><img alt='more info' data-src='/wp-content/uploads/2021/08/short-arrow.png' class='lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=='><noscript><img alt='more info' data-src='/wp-content/uploads/2021/08/short-arrow.png' class='lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=='><noscript><img alt='more info' data-src='/wp-content/uploads/2021/08/short-arrow.png' class='lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=='><noscript><img alt='more info' data-src='/wp-content/uploads/2021/08/short-arrow.png' class='lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=='><noscript><img src='png/short-arrow.png' alt='more info'>

Housing in practice: Thirteen Housing Group – Furnishing homes for tenants

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<img alt='more info' data-src='/wp-content/uploads/2021/08/short-arrow.png' class='lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=='><noscript><img alt='more info' data-src='/wp-content/uploads/2021/08/short-arrow.png' class='lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=='><noscript><img alt='more info' data-src='/wp-content/uploads/2021/08/short-arrow.png' class='lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=='><noscript><img alt='more info' data-src='/wp-content/uploads/2021/08/short-arrow.png' class='lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=='><noscript><img alt='more info' data-src='/wp-content/uploads/2021/08/short-arrow.png' class='lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=='><noscript><img alt='more info' data-src='/wp-content/uploads/2021/08/short-arrow.png' class='lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=='><noscript><img alt='more info' data-src='/wp-content/uploads/2021/08/short-arrow.png' class='lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=='><noscript><img src='png/short-arrow.png' alt='more info'>

Housing in practice: Mount Green Housing Association – Creating a positive complaint handling culture

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<img alt='more info' data-src='/wp-content/uploads/2021/08/short-arrow.png' class='lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=='><noscript><img alt='more info' data-src='/wp-content/uploads/2021/08/short-arrow.png' class='lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=='><noscript><img alt='more info' data-src='/wp-content/uploads/2021/08/short-arrow.png' class='lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=='><noscript><img alt='more info' data-src='/wp-content/uploads/2021/08/short-arrow.png' class='lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=='><noscript><img alt='more info' data-src='/wp-content/uploads/2021/08/short-arrow.png' class='lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=='><noscript><img alt='more info' data-src='/wp-content/uploads/2021/08/short-arrow.png' class='lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=='><noscript><img alt='more info' data-src='/wp-content/uploads/2021/08/short-arrow.png' class='lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=='><noscript><img src='png/short-arrow.png' alt='more info'>

Housing in practice: Helix – Developing small sites

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<img alt='more info' data-src='/wp-content/uploads/2021/08/short-arrow.png' class='lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=='><noscript><img alt='more info' data-src='/wp-content/uploads/2021/08/short-arrow.png' class='lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=='><noscript><img alt='more info' data-src='/wp-content/uploads/2021/08/short-arrow.png' class='lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=='><noscript><img alt='more info' data-src='/wp-content/uploads/2021/08/short-arrow.png' class='lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=='><noscript><img alt='more info' data-src='/wp-content/uploads/2021/08/short-arrow.png' class='lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=='><noscript><img alt='more info' data-src='/wp-content/uploads/2021/08/short-arrow.png' class='lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=='><noscript><img alt='more info' data-src='/wp-content/uploads/2021/08/short-arrow.png' class='lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=='><noscript><img src='png/short-arrow.png' alt='more info'>

Housing in practice: Livv Housing Group – Cooking up a recipe for aspiration

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<img alt='more info' data-src='/wp-content/uploads/2021/08/short-arrow.png' class='lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=='><noscript><img alt='more info' data-src='/wp-content/uploads/2021/08/short-arrow.png' class='lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=='><noscript><img alt='more info' data-src='/wp-content/uploads/2021/08/short-arrow.png' class='lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=='><noscript><img alt='more info' data-src='/wp-content/uploads/2021/08/short-arrow.png' class='lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=='><noscript><img alt='more info' data-src='/wp-content/uploads/2021/08/short-arrow.png' class='lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=='><noscript><img alt='more info' data-src='/wp-content/uploads/2021/08/short-arrow.png' class='lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=='><noscript><img alt='more info' data-src='/wp-content/uploads/2021/08/short-arrow.png' class='lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=='><noscript><img src='png/short-arrow.png' alt='more info'>

Housing in practice: Mount Green Housing Association – Our journey to a co-created resident engagement strategy

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<img alt='more info' data-src='/wp-content/uploads/2021/08/short-arrow.png' class='lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=='><noscript><img alt='more info' data-src='/wp-content/uploads/2021/08/short-arrow.png' class='lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=='><noscript><img alt='more info' data-src='/wp-content/uploads/2021/08/short-arrow.png' class='lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=='><noscript><img alt='more info' data-src='/wp-content/uploads/2021/08/short-arrow.png' class='lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=='><noscript><img alt='more info' data-src='/wp-content/uploads/2021/08/short-arrow.png' class='lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=='><noscript><img alt='more info' data-src='/wp-content/uploads/2021/08/short-arrow.png' class='lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=='><noscript><img alt='more info' data-src='/wp-content/uploads/2021/08/short-arrow.png' class='lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=='><noscript><img src='png/short-arrow.png' alt='more info'>

Housing in practice: Trent & Dove Housing – Helping tenants avoid falls at home

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<img alt='more info' data-src='/wp-content/uploads/2021/08/short-arrow.png' class='lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=='><noscript><img alt='more info' data-src='/wp-content/uploads/2021/08/short-arrow.png' class='lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=='><noscript><img alt='more info' data-src='/wp-content/uploads/2021/08/short-arrow.png' class='lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=='><noscript><img alt='more info' data-src='/wp-content/uploads/2021/08/short-arrow.png' class='lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=='><noscript><img alt='more info' data-src='/wp-content/uploads/2021/08/short-arrow.png' class='lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=='><noscript><img alt='more info' data-src='/wp-content/uploads/2021/08/short-arrow.png' class='lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=='><noscript><img alt='more info' data-src='/wp-content/uploads/2021/08/short-arrow.png' class='lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=='><noscript><img src='png/short-arrow.png' alt='more info'>

Housing in practice: Orbit Housing Group – Supporting tenants during a cost-of-living crisis

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<img alt='more info' data-src='/wp-content/uploads/2021/08/short-arrow.png' class='lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=='><noscript><img alt='more info' data-src='/wp-content/uploads/2021/08/short-arrow.png' class='lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=='><noscript><img alt='more info' data-src='/wp-content/uploads/2021/08/short-arrow.png' class='lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=='><noscript><img alt='more info' data-src='/wp-content/uploads/2021/08/short-arrow.png' class='lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=='><noscript><img alt='more info' data-src='/wp-content/uploads/2021/08/short-arrow.png' class='lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=='><noscript><img alt='more info' data-src='/wp-content/uploads/2021/08/short-arrow.png' class='lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=='><noscript><img alt='more info' data-src='/wp-content/uploads/2021/08/short-arrow.png' class='lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=='><noscript><img src='png/short-arrow.png' alt='more info'>

Housing in practice: Blackpool Coastal Housing – Helping care leavers live independently

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<img alt='more info' data-src='/wp-content/uploads/2021/08/short-arrow.png' class='lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=='><noscript><img alt='more info' data-src='/wp-content/uploads/2021/08/short-arrow.png' class='lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=='><noscript><img alt='more info' data-src='/wp-content/uploads/2021/08/short-arrow.png' class='lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=='><noscript><img alt='more info' data-src='/wp-content/uploads/2021/08/short-arrow.png' class='lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=='><noscript><img alt='more info' data-src='/wp-content/uploads/2021/08/short-arrow.png' class='lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=='><noscript><img alt='more info' data-src='/wp-content/uploads/2021/08/short-arrow.png' class='lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=='><noscript><img alt='more info' data-src='/wp-content/uploads/2021/08/short-arrow.png' class='lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=='><noscript><img src='png/short-arrow.png' alt='more info'>