Hi I hope you can help, I am looking at reviewing our safeguarding procedures and Vulnerable person procedures, would anyone mind sharing their procedures and risk assessments. I am interested about managing the risk of … Read more
A member is putting plans in place and would be interested to know how you are approaching your comms plans and what level of support you are offering residents with this. Can you help? Let … Read more
So they can align their reporting, a member would like clarification on what you would classify as a secure method of payment. Would you include: Direct Debit APA Standing Order Housing Benefit. Can you help? … Read more
A member is reviewing their forfeiture process and would be grateful of some inspiration. Unfortunately a leaseholder had to go into a care home several years ago and is not engaging. The local authority have … Read more
A member would be interested to hear from anyone who sends their rent increase notification letters by email and how you approach this in your tenancy agreements. If you can help, please let us know … Read more
What do you think of the new Welsh Housing Quality Standard? How does it compare with the work you already do to maintain and improve homes? HQN will be publishing a briefing on the WHQS … Read more
A member is reviewing their approach to garage management, particularly inspections. They’d be interested in speaking to other local authorities about their good practice. If you can help, please let us know below.
Do you have any data on lettable standards across your network? A member is undertaking a piece of work to try to see what they provide compared to others and would be grateful for any … Read more
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Good afternoon, we have posted your question in the Rent Compliance Hub WhatsApp and had the following responses:
• JLL
• New Builds get individual valuation done. We then get a report from Hometrack showing information on all existing stock which we use when we refresh affordable re-let figures (currently done every 6 months)
• We use Besley Hill and Connells
• rmplusportal.rightmove.co.uk (however the valuations are not RICS)
If you’d like more information about the Rent Compliance Hub WhatsApp please contact [email protected]