Organisational Development is more than just having the right learning and development programmes in place for your workforce. It is about creating an operating environment that means your people have the right skills, are in the right roles, and at the right time.
Improving the functioning of individuals, teams and organisations is at the heart of OD. The Leadership and Organisational Development Hub will help to bring OD professionals and teams together from across the sector and beyond, to learn from each other and hear about new approaches within the field.
The hub is free to members of the Housing Quality Network. For more information, contact [email protected]
The government says social housing tenants will receive a fairer and better service from their housing provider, under new plans it has unveiled today. Under the new standards, providers will need to arm their staff … Read more
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Condensation, damp and mould for non-technical officers: 13 February – Live virtual training Condensation, damp and mould if left untreated can have profound consequences on quality of life and health as well as the fabric … Read more
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Customer complaint handling workshop: 28 February – Live virtual training The Housing Ombudsman says that 2 of every 3 complaints they see could have been handled better by the landlord. Getting complaint handling right saves … Read more
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New for 2024 all of our courses are now certificated with professional development hours. View all our upcoming public courses here. Further details on professionalisation requirements and the competency and conduct standard for the social … Read more
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Welcome to the January 2024 edition of HQM. We start the year with a look at the planned 2024/25 rent increase and its implications for both landlords and residents. We also ask some of the … Read more
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By Alistair McIntosh, HQN CEO If you find yourself in a hole, stop digging. Why does no one ever follow that advice? A year or so ago I was on the train and got talking … Read more
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The Vacancy We have a fantastic opportunity for a People Business Partner to join Wythenshawe Community Housing Group (WCHG) on our exciting transformation journey. A true People / HR generalist the successful candidate will operate … Read more
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HQN is delighted to announce the appointment of Chloe Fletcher as a new director. A well-known and highly regarded figure in the social housing sector, Chloe joins from the National Federation of ALMOs, where she … Read more
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Who doesn’t look forward to a housing regulation quiz at this time of year? And we have one for you that gradually gets harder to really test hardcore regulation fans! If you don’t get 100%, … Read more
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Our people are at the forefront of delivering our ambitious vision and we’re looking for an experienced, inspirational, and strategically minded Head of People Development to join a forward-thinking organisation, focused on high performance and … Read more
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The autumn edition of HQM features a big interview with Richard Blakeway, the Housing Ombudsman, in which he shares his insights into the service’s progress and his views on everything from leasehold to mergers. Lara … Read more
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By Linsay Baverstock, Colleague Experience Lead, settle We’re settle, a resident-focused housing association working across Hertfordshire, Bedfordshire, Buckinghamshire, and South Cambridgeshire. We provide just over 10,000 households with a place to call home. At settle, … Read more
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We’re a local housing association that’s passionate about tackling the housing shortage in the East of England. We provide warm, safe and affordable homes. But we don’t stop there. We offer a wide range of … Read more
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Following a closely fought election, the Chartered institute of Housing (CIH) has announced that Elly Hoult has been elected as the organisation’s next vice president. Elly, who is currently chief operating officer at housing association … Read more
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Full Time, Permanent – 35 hour / week (M-F) Salary: £61,000.00 per annum plus Car Allowance: £3,990.00 About You Are you looking for a new challenge? Are you passionate about excellent People practices? Do you … Read more
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One of our members is looking for examples of job descriptions for their business improvement team. If you have a document you’d like to share, please forward to [email protected] and we will ensure this is … Read more
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A Cardiff-based housing association has named its new chief executive officer, having promoted from within their organisation. Brian Pickett, who currently serves as Cardiff Community Housing Association’s (CCHA) deputy chief executive, will step into his … Read more
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Full Time, Permanent – 35 hour / week (M-F) Salary £26,504.07per annum About You Do you have the drive to make a difference by living our values every day and helping us ensure we provide … Read more
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Salary: £29,428.31 per annum (plus comprehensive benefits) Closing date: 26/07/2023 Location: Windsor Employment type: Permanent Hours Per Week: 37 What you’ll do We’re looking for an Employment Coach to join our employment services team where you’ll support our residents by … Read more
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In the July edition of HQM, we take a deep dive into the new regulatory regime and how social housing providers should be preparing. We talk to organisations that have been involved in the RSH … Read more
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What you’ll do Abri currently seeking an Employment Coach to join our employment services team. You will support our residents by working with them to assess their needs and develop bespoke support packages to improve … Read more
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We’re excited to be looking for a new Organisational Development Specialist to join our team where you’ll work with the Head of Organisational Development, the Organisational Development Manager, and Organisational Development Specialist. You’ll have excellent communications skills … Read more
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Everybody is talking about ChatGPT – the know-all, AI-driven, state-of-the-art chatbot, that seems to have an answer to everything. But can it help address diversity issues in the social housing sector? Jon Land finds out. … Read more
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We have an exciting unique opportunity for a Senior Reward and Systems Advisor to join our People and Culture team. This is a very important role covering several tasks including delivery of an efficient and … Read more
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Welcome to the April edition of Housing Quality Magazine. In our cover feature, Greater Manchester mayor Andy Burnham talks about his vision for housing and how he would like to see the next government put … Read more
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Entries and nominations for our Housing’s Next Generation 2023 have now been extended until close of play on Monday April 17. We have taken the decision to extend the deadline to give our members the … Read more
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We know that complaints to the Ombudsman Service are increasing. We also suspect that they will continue to increase following the government’s recent social media campaign to raise awareness of how to complain to and … Read more
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A social housing provider in Yorkshire has appointed a new director of housing operations. Katherine Proctor joins the Leeds-based Unity Homes and Enterprise after nine years at Yorkshire Housing where she held a succession of … Read more
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A north-western housing provider has announced the appointment of a new permanent CEO. Mike Parkin has been acting as interim CEO of ForHousing since last September and prior to that was the Group’s chief operating … Read more
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By Jane Atherton, lead associate of HQN’s Leadership and Organisational Development Hub. Housing providers continue to face significant workforce challenges; including a tight labour supply for key roles, along with the need to drive up … Read more
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Location: HQN event –
Virtual
28 February 2024 – 10:30am – 1:00pm
Public training –
Live virtual
09 February 2024 – 10:00am – 3:00pm
Location: Best practice groups –
Virtual
20 June 2024 – 10:00am – 12:00pm
Please complete the form below and one of the networks team will be in-touch soon.
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