The Innovation and Technology Hub is designed to bring innovation-savvy, tech-curious and improvement-focused professionals from across and around the social housing sector together to improve ways of working, and apply technology for the good of our colleagues, customers and communities.
Dedicated to developing content and delivering events of essential interest to members, the Hub focuses on the things you need to know more about and answers the questions you’ve been meaning to ask.
Intended to cater for people of all abilities, roles and backgrounds, we want the network to bring keen and experienced technology users together with those who are looking to find new ways to innovate.
One of our key aims is to demonstrate to anyone working directly or indirectly in housing that innovation isn’t rocket science, that tech isn’t scary or always out of financial reach, that they too have a place at the table, and that there are no stupid questions!
Innovation can be found everywhere: from wholesale system changes to the smallest frustrations around the way things are ‘done’. It’s a desire to see things improved.
A lot of things now exist beyond housing that are already implemented across the world. We aim to introduce the housing sector to some of them.
The hub is free to members of the Housing Quality Network. For more information, contact [email protected]
Location: Enfield, EN3 Salary: £45,150 Hours: 37.5 (Occasional evening and weekend work is required) Reporting to: Head of IT Christian Action Housing Association is proud to be a local landlord providing homes and services across … Read more
Please Login to like, comment and share this content
Condensation, damp and mould for non-technical officers: 13 February – Live virtual training Condensation, damp and mould if left untreated can have profound consequences on quality of life and health as well as the fabric … Read more
Please Login to like, comment and share this content
Customer complaint handling workshop: 28 February – Live virtual training The Housing Ombudsman says that 2 of every 3 complaints they see could have been handled better by the landlord. Getting complaint handling right saves … Read more
Please Login to like, comment and share this content
New for 2024 all of our courses are now certificated with professional development hours. View all our upcoming public courses here. Further details on professionalisation requirements and the competency and conduct standard for the social … Read more
Please Login to like, comment and share this content
Welcome to the January 2024 edition of HQM. We start the year with a look at the planned 2024/25 rent increase and its implications for both landlords and residents. We also ask some of the … Read more
Please Login to like, comment and share this content
HQN is delighted to announce the appointment of Chloe Fletcher as a new director. A well-known and highly regarded figure in the social housing sector, Chloe joins from the National Federation of ALMOs, where she … Read more
Please Login to like, comment and share this content
A member would be interested to hear from anyone who sends their rent increase notification letters by email and how you approach this in your tenancy agreements. If you can help, please let us know … Read more
Please Login to like, comment and share this content
By Mark Dewell, SVP, Education, Government and Social Housing, Advanced The tragic death of toddler Awaab Ishak from damp and mould related illness, following on from the cladding scandal exposed by the Grenfell fire forced … Read more
Please Login to like, comment and share this content
Who doesn’t look forward to a housing regulation quiz at this time of year? And we have one for you that gradually gets harder to really test hardcore regulation fans! If you don’t get 100%, … Read more
Please Login to like, comment and share this content
Permanent Bruce Kenrick House, Kings Cross, London £40,388 to £44,876 per annum for 35 hours per week. Are you looking for a fulfilling and rewarding career opportunity working for one of London’s biggest housing associations, … Read more
Please Login to like, comment and share this content
By Helen Raftery, Head of Data Protection Complaints, Information Commissioner’s Office Housing organisations require personal data to provide services and support to their residents – this could be anything from contact details to medical records. … Read more
Please Login to like, comment and share this content
Can anyone advise me of any service charge systems/solutions that they currently use please, that sit outside their housing management systems? Thanks in advance.
Please Login to like, comment and share this content
Over half (50.7%) of public sector finance and spend management professionals are still carrying out manual budgeting processes, a new report has revealed. The report, ‘Bridging the Digital Divide’, carried out by UK-based software and … Read more
Please Login to like, comment and share this content
The autumn edition of HQM features a big interview with Richard Blakeway, the Housing Ombudsman, in which he shares his insights into the service’s progress and his views on everything from leasehold to mergers. Lara … Read more
Please Login to like, comment and share this content
Data breaches are putting the lives of domestic abuse victims at risk, the Information Commissioners Office (ICO) has warned. The warning comes after the ICO reprimanded seven organisations in the past 14 months for data … Read more
Please Login to like, comment and share this content
By Jess Ettridge, Connect 21 Facilitator – Strategic Improvement Team, Tenancy Super Guru Housing 21 is a leading not-for-profit provider of retirement living and extra care for older people of modest means. We operate in … Read more
Please Login to like, comment and share this content
Poor old Apple isn’t having a great time of it right now. Isn’t that sad? First, the Chinese government announced plans/gave orders for officials to stop using iPhones over security concerns – and now France … Read more
Please Login to like, comment and share this content
One of Scotland’s largest social housing providers, Kingdom Group, has signed a three-year contract with data and insight company, Housemark. By becoming a member, the Fife-based housing association – which provides more than 7,500 affordable … Read more
Please Login to like, comment and share this content
Real-time property operations specialist, Plentific has announced seven new clients, including Change Housing, The Hyde Group, Longhurst, Midland Heart, Platform Housing, Phoenix Community Housing and SW9. The addition of Hyde solidifies Plentific’s association with almost half of the properties within the G15. The UK … Read more
Please Login to like, comment and share this content
Real-time property operations provider, Plentific has appointed a new director of value creation, adding value to its social housing clients and more than 2 million residents. Rebecca Sandhu has 15 years of experience heading up property maintenance … Read more
Please Login to like, comment and share this content
Are you passionate about safeguarding sensitive information and ensuring data privacy? If you are passionate about data privacy and seeking your next career move, then we may have the role for you as an Assistant … Read more
Please Login to like, comment and share this content
Are you an experienced IT professional with a passion for cutting-edge technologies and a flair for managing infrastructure projects? We have an exciting opportunity for a talented individual to join our dynamic team as a … Read more
Please Login to like, comment and share this content
In the July edition of HQM, we take a deep dive into the new regulatory regime and how social housing providers should be preparing. We talk to organisations that have been involved in the RSH … Read more
Please Login to like, comment and share this content
By Will Costello, head of data, technology and architecture, Socitm Advisory The latest report from the Housing Ombudsman is another call to action. In the Spotlight on Knowledge & Information Management (KIM) report, the sector … Read more
Please Login to like, comment and share this content
What you’ll do Are you looking for a new .Net role that offers autonomy, innovation and progression? Our digital development team works with some of the latest technologies where you’ll work to a range of different … Read more
Please Login to like, comment and share this content
Getting Knowledge and Information Management (KIM) right is the “the closest thing the sector could get to a silver bullet”, says the Housing Ombudsman in the latest Spotlight report. In the report the Ombudsman reviews … Read more
Please Login to like, comment and share this content
Does anyone include KPIs in their contracts with providers of income management software? Just going through procurement and want to make sure our existing ones are sufficient. It would be interesting to see what others … Read more
Please Login to like, comment and share this content
Fixed Term for 18 Months. Neighbourhoods & Housing is committed to a programme of continuous improvement to develop the service offered to its tenants and customers, driven by rapid, fundamental change in the housing sector … Read more
Please Login to like, comment and share this content
We’re seeking someone with exceptional IT skills and knowledge of IT systems to join us as a Housing Systems Business Analyst. We’re on an exciting journey to develop our Housing IT system with our new … Read more
Please Login to like, comment and share this content
Salary: £34,239 – £39,375 per annum (plus comprehensive benefits) Closing date: 01/05/2023 Location: Eastleigh or Yeovil Employment type: Permanent Hours Per Week: 37 About us We’re Abri, a housing association based in the south of England. One of the largest … Read more
Please Login to like, comment and share this content
Location: HQN event –
Virtual
27 February 2024 – 10:30am – 3:15pm
Public training –
Live virtual
18 July 2024 – 9:30am – 12:30pm
Location: Best practice groups –
Virtual
22 February 2024 – 10:00am – 12:00pm
Please complete the form below and one of the networks team will be in-touch soon.
today
