HQN’s Estate Services Hub meets regularly and provides a forum to address some of the major challenges facing estates services teams across the country. It also gives members the opportunity to share best practice and even collaborate on the procurement of services.
The Hub covers a wide range of topics, including:
The hub is free to members of the Housing Quality Network. For more information, contact [email protected]
The Vacancy Salary: £24,682 per annum Location: Wythenshawe (M22) Hours of work: 39 per week Are you an experienced grounds maintenance operative who can work with a number of different teams? Are you … Read more
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The Vacancy Salary: £24,682 per annum Location: Wythenshawe (M22) Hours of work: 40 per week Are you an experienced grounds maintenance operative who can work with a number of different teams? Are you someone who … Read more
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Condensation, damp and mould for non-technical officers: 13 February – Live virtual training Condensation, damp and mould if left untreated can have profound consequences on quality of life and health as well as the fabric … Read more
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Customer complaint handling workshop: 28 February – Live virtual training The Housing Ombudsman says that 2 of every 3 complaints they see could have been handled better by the landlord. Getting complaint handling right saves … Read more
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Directorate: Customer, Place and Services Job Title: Grounds Maintenance Operative (Permanent) Hours: 40 Hours per week (Monday to Friday 08:00 – 16:30) Salary: £25,027.20 (Full Time Equivalent based on 40 hours) per annum, pro rata Location: … Read more
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New for 2024 all of our courses are now certificated with professional development hours. View all our upcoming public courses here. Further details on professionalisation requirements and the competency and conduct standard for the social … Read more
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Welcome to the January 2024 edition of HQM. We start the year with a look at the planned 2024/25 rent increase and its implications for both landlords and residents. We also ask some of the … Read more
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HQN is delighted to announce the appointment of Chloe Fletcher as a new director. A well-known and highly regarded figure in the social housing sector, Chloe joins from the National Federation of ALMOs, where she … Read more
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A member is reviewing their approach to garage management, particularly inspections. They’d be interested in speaking to other local authorities about their good practice. If you can help, please let us know below.
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Who doesn’t look forward to a housing regulation quiz at this time of year? And we have one for you that gradually gets harder to really test hardcore regulation fans! If you don’t get 100%, … Read more
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The Competition and Markets Authority (CMA) has published the first of its ‘working papers’ following its study into housebuilding in England, Scotland and Wales. The study detailed significant issues in new-build estate management, including inadequate … Read more
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We’re a local housing association that’s passionate about tackling the housing shortage in the East of England. We provide warm, safe and affordable homes. But we don’t stop there. We offer a wide range of … Read more
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Would you like your work to positively impact the community? If you have a passion to make a real difference within the community’s people live within, then joining a team of successful Housing Officers could … Read more
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Poplar HARCA is an award-winning housing association. We have a national reputation for our innovative approach to urban and social regeneration. As Neighbourhood manager you’ll be responsible for delivering high quality, inclusive, and responsive housing … Read more
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West Lancashire Borough Council own and manage circa 6500 homes across the Skelmersdale and Ormskirk areas. Our Property Services Team manage the delivery of Responsive Repairs, Voids, Compliance, Investment works and Facilities Management across the … Read more
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Salary: up to £27,300 per annum We’re excited to be looking for a new Workplace Solutions (Facilities) Coordinator to support our workplaces in Windsor and surrounding areas and make sure our colleagues have a great place … Read more
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An exciting opportunity has arisen within the Estates and Project Management Team in the Transformation/Change unit to provide professional and technical estates support to the Property Manger on our Commercial Property and Housing portfolio. The … Read more
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Sutton Housing Partnership is an Arms Length Management Organisation (ALMO) that manages council housing in Sutton, and we are responsible for the day-to-day management of housing services to around 6,000 council tenants and 1,500 leaseholders. … Read more
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Do you have experience of delivering Grounds Service Contracts? Are you are interested in joining the Estate Contracts Team? If yes, you could now explore joining us on a 36.25hrs per week basis for a … Read more
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The autumn edition of HQM features a big interview with Richard Blakeway, the Housing Ombudsman, in which he shares his insights into the service’s progress and his views on everything from leasehold to mergers. Lara … Read more
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By Sarah Crabb, assistant director of housing services at Mount Green In our fast-evolving society, a lot of things are changing. Becoming more streamlined, ‘digitally transformed’ and optimised to reduce costs or resources or staff … Read more
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Sutton Housing Partnership manages council housing in Sutton. We are responsible for the day-to-day management of housing services to around 6,000 council tenants and 1,500 leaseholders. This is a perfect time to join our Housing … Read more
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TRANSFORMATION/CHANGE UNIT ESTATES OFFICER £28,371 – £32,020 (£16,102 – £18,173 pro rata) 23 hours per week An exciting opportunity has arisen within the Estates and Project Management Team in the Transformation/Change unit to provide professional … Read more
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Residents, employees from housing provider Incommunities and Bradford Council have joined forces to pick litter, remove graffiti from around a local community and share information about recycling. During the clean-up, the team collected over 30 … Read more
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A member would be keen to hear from those that are providing carpets/flooring throughout living spaces when a property becomes void. They would be keen to hear your approaches including: Impact on sustainability it has … Read more
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Sutton Housing Partnership manages council housing in Sutton. We are responsible for the day-to-day management of housing services to around 6,000 council tenants and 1,500 leaseholders. This is a perfect time to join our Housing … Read more
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Grounds Maintenance Operatives Wythenshawe (M22) Permanent ¦ 39 hours per week £24,682 p/annum Are you an experienced grounds maintenance operative who can work with a number of different teams? Are you someone who takes pride … Read more
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Second staircases are to be mandatory for all new residential buildings above 18 metres tall, the government has announced this week. Secretary of State for housing Michael Gove said the move provides “coherence and certainty” … Read more
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Are you ready to take on an exhilarating role that offers a perfect blend of leadership, innovation, and value-driven initiatives? We are seeking an exceptional Operations Manager for our Estates and Facilities team, and this … Read more
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I am asking for any best practice that fellow members have found works in managing communal bin stores when residents are not using the correct bins and will dump waste on the floors preventing collection. … Read more
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Location: HQN event –
Virtual
24 April 2024 – 10:30am – 3:30pm
Public training –
Live virtual
04 March 2024 – 9:30am – 3:30pm
Location: Best practice groups –
Virtual
13 June 2024 – 10:00am – 12:00pm
Please complete the form below and one of the networks team will be in-touch soon.
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