Location: Best practice groups –
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30 April 2024 – 10:00am – 12:00pm
Location: HQN event –
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14 May 2024 – 10:00am – 4:00pm
Health and Safety Network news feed
Senior Project Manager
This is a really exciting time for Thanet District Council’s Tenant and Leaseholder Services, as we embark on a £20 million refurbishment and retrofit project for our tower blocks. This project will improve both safety … Read more
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Government’s new ‘competence and conduct’ standard will ‘improve service for all social housing tenants’
The government says social housing tenants will receive a fairer and better service from their housing provider, under new plans it has unveiled today. Under the new standards, providers will need to arm their staff … Read more
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Course of the week
Condensation, damp and mould for non-technical officers: 13 February – Live virtual training Condensation, damp and mould if left untreated can have profound consequences on quality of life and health as well as the fabric … Read more
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Course of the week
Customer complaint handling workshop: 28 February – Live virtual training The Housing Ombudsman says that 2 of every 3 complaints they see could have been handled better by the landlord. Getting complaint handling right saves … Read more
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Health & Safety Compliance – Team Assistant
Location: Enfield Salary: £24,534 Hours: 37.5 Reporting to: Operations Manager Who we are Our Association was founded in 1966 by a group of local church groups in response to the desperate need in the local area for affordable … Read more
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HQN Training – new for 2024
New for 2024 all of our courses are now certificated with professional development hours. View all our upcoming public courses here. Further details on professionalisation requirements and the competency and conduct standard for the social … Read more
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Housing Quality Magazine January 2024
Welcome to the January 2024 edition of HQM. We start the year with a look at the planned 2024/25 rent increase and its implications for both landlords and residents. We also ask some of the … Read more
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Opinion: Awaab’s Law heralds big changes for landlords
By Roger Jarman The government made good on its promise made in July and issued a consultation paper on the implementation of Awaab’s Law within six months of the passage of the Social Housing (Regulation) … Read more
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Opinion: Give boards a bigger range of voices – and stop worshipping the governance gurus
By Alistair McIntosh, HQN CEO If you find yourself in a hole, stop digging. Why does no one ever follow that advice? A year or so ago I was on the train and got talking … Read more
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HQN appoints Chloe Fletcher as new director
HQN is delighted to announce the appointment of Chloe Fletcher as a new director. A well-known and highly regarded figure in the social housing sector, Chloe joins from the National Federation of ALMOs, where she … Read more
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Awaab’s Law: Rogue landlord clamp down plans announced
Plans to clamp down on rogue social landlords who fail to provide safe homes have been announced by the government, as part of its pledge to deliver Awaab’s Law. Two-year-old Awaab Ishak died from a … Read more
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RSH confirms social housing rent levels for 2024/25
The Regulator of Social Housing today confirmed rent levels for 2024/25. Following much conjecture about the repeat of a rent cap, the government has decided to revert to its old rent setting formula for 2024/25 … Read more
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Councils breach RSH’s health and safety consumer standards
In new regulatory notices, the Regulator of Social Housing (RSH) has concluded that Wigan Council and Woking Borough Council have both breached the consumer standards. Through its engagement with each local authority, the RSH has confirmed that they failed to … Read more
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Refreshed asbestos guidance published
The Health and Safety Executive (HSE) has published refreshed asbestos guidance. According to the HSE, asbestos is the greatest cause of work-related deaths in Great Britain, with around 5,000 people dying every year from asbestos-related … Read more
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HQN’s housing regulation quiz 2023
Who doesn’t look forward to a housing regulation quiz at this time of year? And we have one for you that gradually gets harder to really test hardcore regulation fans! If you don’t get 100%, … Read more
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Quality Officer (Construction)
We are looking for a enthusiastic Quality Officer with proven experience within the House Building/Construction industry and a strong, thorough knowledge of The Quality Standards to join the Construction and Regeneration team. This role works closely with the … Read more
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Compliance Co-ordinator – Planner
The vacancy 37 hours per week Permanent About the role: We are looking for our next Compliance Co-ordinator to join our team and efficiently schedule repairs and servicing appointments whilst providing administrative support to our … Read more
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Opinion: Why are occupants still living with damp and mould?
By Wendy Thomas, Residential Product Manager, Nuaire Why is it that residents are still living in properties blighted by excessive condensation and, even worse, mould? No social housing provider wants occupants of their properties to … Read more
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Gas and Water Safety Auditor
We’re a local housing association that’s passionate about tackling the housing shortage in the East of England. We provide warm, safe and affordable homes. But we don’t stop there. We offer a wide range of … Read more
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Council must pay over £5,000 after letting ‘unhabitable home’
The Housing Ombudsman has made three findings of severe maladministration over how a council let a property in poor condition to a young family, which resulted in significant distress and inconvenience for the household. Despite … Read more
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Fire risk assessments undertaken for 98% of 11 metre+ social housing buildings
The Regulator of Social Housing (RSH) has published the findings from a survey on the fire safety of 11 metre+ buildings in the social housing sector, revealing that 98% have had fire risk assessments undertaken. All social … Read more
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Health and Safety Advisor
Health and Safety Advisor Permanent £28,000 per annum + car allowance Here at Stonewater, we are seeking a Health & Safety Advisor to provide a pro-active and effective Health & Safety service that meets business … Read more
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Latest member question: engagement strategies
With the recent communication from Health and Safety Exec (Preparing a resident engagement strategy) we are looking to start planning and producing a strategy for properties under Housing Investment and Asset Management, to include the … Read more
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Housing Quality Magazine October 2023
The autumn edition of HQM features a big interview with Richard Blakeway, the Housing Ombudsman, in which he shares his insights into the service’s progress and his views on everything from leasehold to mergers. Lara … Read more
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Electrician
Directorate: Customer, Place and Services Job Title: Electrician (Permanent) Hours: 40 hours per week (to be worked in line with business needs) + Out of hours callout rota Salary: £35,168 (Full Time Equivalent based on … Read more
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£135m framework winners named for critical public sector safety and compliance work
Winning building maintenance and compliance consultancies and contractors have been named for a Britain-wide £135m framework designed to deliver building life safety and maintenance for the public sector. The 83 companies have been awarded places … Read more
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Housing provider hosts ‘butty and brew’ events to promote men’s mental health
A housing provider has hosted ‘butty and brew’ events for construction colleagues to raise awareness of men’s mental health, at its developments in the Midlands, East and South of England. Orbit Homes’ wellness events took … Read more
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New government guidance for damp and mould published
The government has issued guidance on understanding and addressing the health risks of damp and mould as a direct result of the coroner’s report into the death of Awaab Ishak in 2020. The guidance sets … Read more
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HQN launches updated social housing regulation toolkit
HQN is delighted to announce our updated social housing regulation toolkit. The toolkit will help you to get ready for the start of what the minister says will be “Ofsted-style” inspections for housing. Every member … Read more
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Latest member question: long term gas capping
A member would be interested to compare approaches on engaging with residents who have had their gas supply capped off on a long term basis.
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Location: HQN event –
Public
29 February 2024 – 10:00am – 3:45pm
Location: HQN event –
Virtual
04 March 2024 – 10:30am – 3:30pm
Location: HQN event –
Public
19 March 2024 – 10:00am – 3:45pm
Location: Best practice groups –
Virtual
30 April 2024 – 10:00am – 12:00pm
Public training –
Live virtual
06 March 2024 – 9:30am – 12:30pm
Public training –
Live virtual
20 March 2024 – 9:30am – 12:30pm
Public training –
Live virtual
21 March 2024 – 9:30am – 4:30pm
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